Support

We’ll help you
sort it out.

Payment stuck, ticket missing, claim delayed, or just confused? Pick the right channel below so the right team sees it.

Ticket or payment issue

Use this if you paid but did not receive an SMS, or your payment is stuck.

Use this for KYC, payout, product delivery, or claim verification problems.

Use this for account access, draw rules, responsible play, or general support.

Urgent claims line

For urgent claim issues, suspected fraud, or missed payment windows, call the support line during working hours.

For formal complaints, use the dispute resolution page. For data/privacy requests, email privacy@surewina.ng.